1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8983893444
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, enter your registered mobile number and verify the OTP (one-time password) sent to your phone. This secure method eliminates the need for a password or email login. Simply follow this process to easily access the app.
Q2: What should I do if I am not getting OTP?
To verify your internet connection, check for a strong signal before proceeding. Wait for the one-time password (OTP) to be sent after clicking the "send OTP" button. If you don't receive the OTP within the given time, contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your active account number. If your number has changed, submit your KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer. This will help resolve the issue and update your account.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device to resolve the issue. Once uninstalled, download the latest version of the app to access the updated content. You can then log in and start playing the newly updated app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than some other apps. Withdrawals are limited to earned gaming money, and bonus funds cannot be withdrawn. This means users can only cash out the money they've won through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring users to wait up to 24 hours for confirmation. This delay can affect the overall timeframe for the process.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus funds for gaming and cannot withdraw them. Any winnings earned from playing with the bonus amount can be withdrawn. The bonus money itself remains separate and non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings for any withdrawal request failures. If the funds are delayed, they will be added to your wallet account within 24 hours. If the problem persists, you can contact their care centre for assistance.
1ace is not just about diversity; it's also about quality. Our games are developed by leading software providers and boast impressive graphics and flawless gameplay. To further enhance your experience, we offer generous bonuses and promotions, including welcome bonuses, free spins, and loyalty rewards.
Our platform offers a range of secure and convenient payment methods, including credit cards, e-wallets, and cryptocurrencies, ensuring smooth and secure transactions. Additionally, we maintain the highest standards of fairness and security by employing cutting-edge encryption technology to protect your personal and financial information. With 24/7 customer support, attractive bonuses, and regular promotions, we are committed to making your gaming experience enjoyable and rewarding.