1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0954169401
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This allows you to log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you're still having trouble, wait for the OTP to be sent after clicking the "send" button, and if it doesn't arrive in time, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, attempt to log in with your active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details to the customer support via email to facilitate account transfer. This will help resolve the issue efficiently.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should resolve any problems you were experiencing. Once updated, you can log in and start playing the app with ease.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than the minimum withdrawal amount in other apps. However, bonus money collected cannot be withdrawn. You can only withdraw money earned from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your KYC (Know Your Customer) details in this app, including saving your Aadhaar card, UPI (Unified Payments Interface) information, and bank details. This is a necessary step in the process. By doing so, you will be able to access and utilize the app's features fully.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, delays in payments may occasionally occur, resulting in a wait time of up to 24 hours. This payment delay can extend the overall process duration beyond the initial timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned from gaming can only be used within the gaming platform and cannot be withdrawn. You can withdraw the actual winnings earned from playing games using the bonus amount. This means the bonus itself remains non-withdrawable, but winnings from it are accessible.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot the issue, check your transaction history in the settings. If your withdrawal request fails, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
With 1ace, making deposits and withdrawals is effortless, thanks to our extensive range of supported payment methods. This includes credit/debit cards, electronic wallets, bank transfers, and cryptocurrencies. Our fast processing times and dedicated customer support team, available 24/7, ensure that your gaming sessions remain uninterrupted and enjoyable. Whether you're using a credit card, debit card, or electronic wallet, we offer a secure and convenient way to fund your account. Our bank transfer option allows for easy and reliable transactions, while our cryptocurrency support gives you the flexibility to use your digital assets to play. With so many payment methods available, you can choose the one that best suits your needs. But it's not just about the payment methods - it's also about the speed at which your transactions are processed. Our system is designed to quickly and efficiently process deposits and withdrawals, so you can get back to playing your favorite games without any delays. And if you ever encounter any issues, our customer support team is always available to assist you, 24 hours a day, 7 days a week. We understand the importance of uninterrupted gaming sessions, which is why we're committed to providing a seamless and enjoyable experience for all our players. With 1ace, you can be confident that your deposits and withdrawals will be processed quickly and securely, and that our customer support team is always available to help if you need it.
We prioritize your convenience and security by providing a range of deposit and withdrawal methods, including credit cards, e-wallets, bank transfers, and even cryptocurrencies. Our platform is optimized for use on desktop and mobile devices, allowing you to enjoy seamless gameplay from anywhere, at any time.