1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4283703216
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email login, allowing for a simpler and faster access method.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for it to stabilize. If you still don't receive the OTP after clicking "send," you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active phone number. If the number has changed, send your updated KYC details to the customer support via email to facilitate a smooth account transfer. This will help resolve any issues related to your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once installed, you should be able to access the app smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are restricted to earned gaming money, excluding bonus amounts. This means users can only withdraw the winnings from their gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app can take anywhere from 30 minutes to 3 hours due to its fast and stable services. However, occasionally, payment delays can occur, requiring a wait of up to 24 hours. This may cause some variability in the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by others. You can withdraw any winnings earned from playing games using the bonus amount. This means the bonus itself cannot be withdrawn, only the profits made from it.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and view your transaction history. If the request is pending, don't worry - the money will be added to your wallet account within 24 hours. If you encounter any issues, you can contact their care centre for assistance.
To enhance your gaming experience, 1ace offers exciting promotions, bonuses, and a rewarding loyalty program. New players are welcomed with generous welcome bonuses, while regular users can take advantage of continuous special offers and VIP benefits. Our dedicated customer support team is available 24/7 to assist you with any questions or concerns, ensuring that your time with us is as enjoyable as possible. Join 1ace today and discover the ultimate destination for online gaming excitement!
Our user-friendly interface ensures a seamless navigation experience, allowing you to effortlessly dive into your favorite games. To cater to our diverse customer base, 1ace supports various deposit and withdrawal methods, including credit/debit cards, electronic wallets, and bank transfers. These methods are all protected by cutting-edge encryption technology, ensuring your peace of mind.