1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7026790635
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to you, and you'll be logged in. This two-step process replaces the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve this issue, check your internet connection and wait for a strong signal to ensure a stable connection. If you still don't receive the OTP, you can try again or contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, update your KYC details via email to assist the customer support team in transferring your account. This will help complete the transfer process efficiently.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and enjoy the updated features. Once installed, you can play the app without any issues.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. The withdrawn amount is restricted to earnings from gaming activities and cannot include bonus rewards. This means you can only withdraw the money you've earned through gaming, excluding bonus amounts.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in the app. This includes saving your Aadhar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a streamlined process, taking approximately 30 minutes to 3 hours to complete. However, occasional payment delays may occur, requiring a wait time of up to 24 hours. This delay is isolated to the payment processing stage.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned in gaming can only be used for in-game purposes and cannot be withdrawn. Any winnings from games played with the bonus amount can be withdrawn, however.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for further assistance.
The safety and convenience of financial transactions are of utmost importance, which is why 1ace provides a range of deposit and withdrawal methods to ensure seamless transactions. Our platform is designed with cutting-edge technology to provide a secure and fair gaming environment, allowing you to focus solely on having fun. We understand that timely and reliable access to your funds is crucial, which is why we offer a variety of payment options, including credit cards, e-wallets, and bank transfers. With 1ace, you can rest assured that your transactions are handled with the utmost care and professionalism, giving you peace of mind as you enjoy your gaming experience.
At 1ace, we are committed to providing an unparalleled customer experience. Our dedicated support team is available 24 hours a day, 7 days a week to assist with any questions or issues that may arise. Whether you need help with a game, a technical issue, or simply have a question about our services, our team is here to provide personalized support and guidance. From the moment you join us at 1ace, you can expect to receive exceptional service and attention to detail. Our team is made up of friendly and knowledgeable professionals who are passionate about delivering an outstanding experience for every player. We understand that every player is unique, and we strive to tailor our support to meet the individual needs and preferences of each player. At 1ace, we believe that exceptional customer service is not just about resolving issues, but also about providing a welcoming and engaging experience. That's why we're committed to delivering a seamless and enjoyable experience from the moment you start playing. From easy deposits and withdrawals to access to a wide range of games and promotions, we're dedicated to making your online casino experience as enjoyable and rewarding as possible. Join us today at 1ace and take your online casino experience to new heights!