1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9949834540
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Following this, verify the OTP sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve this issue, check your internet connection for a strong signal and wait for a proper connection. If you still don't receive an OTP, you can try again by clicking send or seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active number. If the number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should fix any problems and allow you to log in and play without issues. After updating, you can log in and enjoy the newly updated app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawals are only possible for the money earned from gaming, not the bonus money collected. The app has a clear distinction between earned gaming revenue and bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure your Know Your Customer (KYC) details are fully completed and saved within the app. This includes saving your Aadhar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow the process to complete within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for the transaction to be processed. This delay may impact the overall completion time in some cases.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's pending, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
At 1ace, the satisfaction of our clients is our top priority. Our dedicated support team is available 24 hours a day, 7 days a week to assist you with any questions or issues you may encounter. Whether you need help understanding how to use a particular feature or are experiencing technical difficulties, our team is here to provide personalized support to ensure your online gaming experience is seamless and enjoyable. Join 1ace today and take your online gaming experience to new heights!
To enhance your gaming experience, we provide exclusive bonuses, promotions, and a rewarding loyalty program. Our dedicated customer support team is available 24/7, ready to assist you with any questions or concerns you may have. From the moment you join us, you'll receive a tailored experience that caters to your needs and preferences. Our loyalty program is designed to show our appreciation for your continued loyalty and commitment to playing with us. As you accumulate points and rewards, you'll unlock exclusive benefits, bonuses, and privileges that elevate your gaming experience to the next level. But it's not just about the rewards – it's about the personalized support you receive from our team. We're always here to help, whether you need assistance with a game, have a question about a promotion, or simply need some guidance on how to get the most out of your experience. At 1ace, we're passionate about providing an unparalleled gaming experience that sets us apart from the rest. Join us today and discover why we're the go-to destination for online casino enthusiasts worldwide. With our unparalleled service, exclusive offers, and commitment to excellence, we're confident that you'll find your new favorite gaming spot.