1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5158051592
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal to come through. If you still don't receive the OTP, click 'send OTP' again and wait for the allotted time to pass. If you're still unsuccessful, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If the number has changed, send your updated KYC details to the customer support system via email to facilitate a smooth account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without problems. This should resolve any issues you were experiencing with the app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from earned gaming money, with no option to withdraw bonus funds. This means users can access their earnings from gaming activities, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
For registration in this app, you must complete and submit all required KYC details, which include saving your Aadhaar card, UPI details, and bank information. This will ensure a smooth and secure onboarding process. Please ensure all necessary details are accurately filled and saved in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing the process to take anywhere from 30 minutes to 3 hours. However, occasional delays in payments may extend the waiting period to up to 24 hours. This delay can be unpredictable and may require patience.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
1ace guarantees secure and uninterrupted transactions, providing various deposit and withdrawal methods, including credit cards, electronic wallets, bank transfers, and cryptocurrency options. Our friendly platform is optimized for both mobile and desktop devices, allowing you to dive into the action whenever and wherever you want. We prioritize the security and fairness of our players, implementing strict security measures and utilizing Random Number Generator (RNG) technology to ensure an impartial gaming environment. Our commitment to security ensures that your personal and financial information is protected at all times, giving you peace of mind as you enjoy our wide range of games. With 1ace, you can trust that your gaming experience will be seamless, secure, and enjoyable.
At 1ace, we prioritize the safety and convenience of our users above all else. We offer a range of secure deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrency options, making it easy for you to manage your funds. Our team of dedicated customer support specialists is available 24/7 to assist you with any questions or issues you may encounter, ensuring that you receive the help you need whenever you need it. Our commitment to safety is unwavering, and we employ the latest security technologies to protect your personal and financial information. We also implement strict policies and procedures to prevent unauthorized access to your account, giving you peace of mind when you're using our services. In addition to our secure deposit and withdrawal methods, we offer a range of other features and tools designed to make your experience with 1ace as smooth and convenient as possible. These include user-friendly interfaces, transparent fee structures, and easy-to-use mobile apps, allowing you to access your account and manage your funds from anywhere, at any time. Our customer support team is also dedicated to providing you with the best possible service. They are trained to handle a wide range of questions and issues, from simple queries about our services to complex problems that may arise. They are available 24/7 to assist you, and can be contacted through multiple channels, including phone, email, and live chat. At 1ace, we are committed to building a community of satisfied customers who trust us to provide them with a safe, convenient, and reliable service. We believe that by prioritizing your safety and convenience, we can build strong relationships with our users and continue to grow and evolve as a business.