1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3448554993
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. Once you've done this, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To begin, ensure you have a strong internet connection by checking your signal. If you still encounter issues, click the "send OTP" option and wait for the code to arrive. If it doesn't come within the allotted time, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
First, try logging in with your active number. If your number has changed, send your updated KYC details to the customer support via email to complete the account transfer. This will help facilitate a smooth transition.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you can easily log in and start playing. This should allow you to access the new features and functionality.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for funds earned through gaming, and bonus money cannot be withdrawn. This means you can cash out your winnings, but not any additional rewards or bonuses received.
Q2: Is it necessary to do KYC for withdrawal?
You are required to complete and submit your KYC (Know Your Customer) details through this app, which includes saving your Aadhaar card, UPI details, and bank information. This will ensure that all necessary documents are securely stored and verified. Submission of these details is mandatory for further use of the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, delays in payment processing can occur, requiring users to wait up to 24 hours. These delays can sometimes prolong the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. The bonus funds themselves, however, are non-withdrawable and can only be used to play games.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If not found, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
At 1ace, we recognize the significance of secure and convenient transactions, which is why we offer a wide range of deposit and withdrawal methods to cater to our customers' diverse needs. Our platform accepts a variety of payment options, including credit cards, e-wallets, bank transfers, and cryptocurrency transactions. This flexibility ensures that our customers can easily fund their accounts and access their funds whenever they need to. To further enhance the user experience, our dedicated customer support team is available 24/7, 365 days a year. Our team of experts is committed to providing prompt and effective assistance to address any questions, concerns, or issues that may arise. Whether you need help with a specific transaction, account management, or have a general inquiry, our support team is always just a click away.
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