1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 5377836984
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to secure your login process. This method eliminates the need for a password and email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong and stable signal. If you're still having issues, try clicking on the "send OTP" button and wait for the specified time. If you don't receive the OTP, you can reach out to the app's support team through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, send your updated KYC details to the customer support via email to facilitate a smooth account transfer. This will help resolve the issue quickly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download and install the latest version of the app, and you should be able to log in and play without any problems. This should ensure a smooth and updated gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than in other similar apps. Users can only withdraw earnings from gaming activities, not bonus money collected. This means you can withdraw the rewards you've earned through gaming, but not the bonuses that are provided as incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your KYC details are completed and submitted correctly within the app. This includes saving your Aadhar card, UPI, and bank details. A complete and accurate submission is required for a successful process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This delayed process is an irregular exception to the otherwise efficient service.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus money earned for gaming purposes, and it cannot be withdrawn by anyone else. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Join 1ace today and take advantage of our generous welcome bonuses, regular promotions, and loyalty rewards. Our commitment to responsible and fair gaming enables us to create a safe and exciting environment for all our players.
Beyond our impressive collection of games, we provide 24/7 customer support, lucrative bonuses, and regular promotions to enhance your gaming journey. Our dedicated team is always available to help with any questions or concerns, ensuring a seamless and enjoyable experience. Additionally, we offer a range of incentives to reward our players, including generous bonuses and special promotions. By joining 1ace today, you'll not only gain access to our vast gaming library but also become part of a community that's dedicated to providing an unforgettable gaming experience.