1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7046654725
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) received, and this will secure your login without needing a password or email. This convenient method allows easy access to the application.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection to ensure a strong signal is available. If you don't receive an OTP after clicking send, wait for the allotted time to pass before seeking assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC details to the customer support via email to facilitate account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
Uninstall the outdated app from your device. Then, download and install the latest version of the app. Once installed, you can log in and enjoy the updated app with ease.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, not the bonus amounts collected. You cannot withdraw the bonus rewards, only the actual earnings from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
You need to complete and submit your KYC details in this app, which includes saving your Aadhar card, UPI, and all bank details. This information is required for the app's functionality. Please ensure all necessary details are accurately filled and saved as per the app's requirements.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process in 30 minutes to 3 hours. However, occasional payment delays may extend this timeframe to up to 24 hours. This delay can happen in cases where payment processing takes longer than usual.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned in gaming can only be used within the gaming platform and cannot be withdrawn. Money earned from playing games with the bonus amount is eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If the withdrawal request is failing, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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