1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7612145086
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verification of the One-Time Password (OTP) sent to your number will then authenticate your login. This method allows you to log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, ensure a stable internet connection and wait for a strong signal. If you don't receive the OTP after a reasonable time, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your current active number. If the number has changed, please send your valid KYC details to our customer support team via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than other apps. You can only withdraw the money earned from gaming activities, and not the bonus rewards. This means you can withdraw the actual winnings from playing, but not the bonus amount.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in the app. This includes saving your Aadhar card, UPI information, and all relevant bank details. Completing these steps is necessary for a smooth and secure experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, occasional delays may occur, potentially extending wait times to up to 24 hours for payment processing. This may be due to issues related to payment processing.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus funds earned from the bonus in gaming activities, and they cannot be withdrawn. The money earned from playing games using the bonus amount is withdrawable. This means you can withdraw winnings made from playing games, but not the bonus amount itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see why your withdrawal request is failing. If the money doesn't show up in your wallet account within 24 hours, contact their care centre for assistance.
1ace stands out with its robust resources and services that enhance the gaming journey. We offer generous welcome bonuses, loyalty programs, and regular promotions to keep the excitement alive. Our cutting-edge security protocols ensure that all transactions and personal data are protected, allowing you to play with peace of mind. With our advanced technology and rigorous security measures, you can trust that your online gaming experience will be safe and secure. Our commitment to protecting our players' information and financial transactions is unwavering, giving you the freedom to focus on your gaming experience without worrying about the security of your personal data.
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