1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3156483785
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number to access your account. This eliminates the need for a password or email login, making the process simpler and quicker.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, ensure your internet connection is stable and strong. If you still encounter problems, wait for the OTP to be sent after clicking "send OTP" and check if it arrives within the given time frame. If you don't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're unable to log in with your active number, try to use the same number again. If the number has changed, provide your updated KYC details to the customer support team via email to initiate the account transfer process. This will help resolve the issue and shift your account successfully.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the updated app. Once updated, you can start playing without any further problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher threshold compared to other apps. Withdrawals are limited to earnings from gaming activities and do not include bonus winnings. This means users can only withdraw the money they've earned through gaming, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within this app. This includes saving your Aadhaar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, taking about 30 minutes at most. However, payment delays can occur, requiring a wait of up to 24 hours in some cases. This delay is an exception to the usual efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by others. You are free to withdraw any winnings earned from playing games using the bonus amount. Withdrawals are only allowed for the money won, not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, contact their care centre for assistance.
At 1ace, our dedicated customer support team is available 24/7 to assist you with any questions or concerns, ensuring a seamless and enjoyable gaming experience. Our multilingual support team is always ready to help, whether you're a seasoned player or just starting out. In addition to our top-notch support, we offer generous bonuses and promotions that give you exciting opportunities to boost your winnings. Our loyalty program rewards your loyalty and commitment, providing a constant stream of benefits and perks. By joining 1ace today, you'll discover why we're the go-to choice for online casino enthusiasts. Our commitment to excellence, combined with our passion for providing the best gaming experience, sets us apart from the rest. With a vast array of games, including slots, table games, and live dealer options, you'll never run out of exciting ways to play. At 1ace, we're dedicated to providing a safe and secure gaming environment, using the latest technology and encryption to ensure your transactions and personal information are protected. Our flexible payment options and fast withdrawal times make it easy to manage your account and cash out your winnings. So why wait? Join the 1ace community today and experience the thrill of online gaming like never before. With our exceptional support, generous bonuses, and exciting games, you'll be hooked from the very start.
When it comes to managing your finances, convenience and security are top priorities. That's why 1ace offers multiple deposit and withdrawal methods. You can choose from credit cards, e-wallets, bank transfers, and cryptocurrencies to fund your account with ease and withdraw your winnings quickly. Our dedicated customer support team is available 24/7 to help with any questions or issues, ensuring a seamless and stress-free gaming experience. Join 1ace today and take advantage of our generous welcome bonuses, regular promotions, and loyalty rewards. Immerse yourself in a world of excitement and opportunity, and let 1ace be your go-to online casino destination. With a wide range of games and features at your fingertips, you'll be just a click away from the thrill of online gaming. Our commitment to security, convenience, and customer satisfaction ensures that you can focus on what matters most - having fun and winning big.