1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6106745867
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your phone, which will automatically log you in. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection and wait for a strong signal. If you receive the OTP, great; otherwise, click on "send OTP" again after a short wait. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support through email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version and try logging in again. This should allow you to access and play the updated app smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than the minimum withdrawal amount in other apps. Withdrawals are limited to earnings from gaming and do not include bonus funds. You cannot withdraw money collected as a bonus.
Q2: Is it necessary to do KYC for withdrawal?
To complete your registration, you must save your Aadhar card, UPI, and all bank details within this app. This is a requirement for all users. Your KYC (Know Your Customer) details must be fully completed and submitted through the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically enable a quick process, taking around 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. This may cause some variability in the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from games played with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is being processed. If it's not showing up, don't worry, the funds should be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Our team of dedicated customer support specialists is available 24 hours a day, 7 days a week, committed to delivering exceptional service and ensuring that your online gaming experience is nothing short of extraordinary. With a relentless focus on customer satisfaction, we strive to provide a seamless and enjoyable experience for all our players. Our dedicated support team is trained to handle any issue promptly and efficiently, addressing your concerns and queries with professionalism and courtesy. Whether you need assistance with game-related issues, account management, or general guidance, we're here to help, whenever you need it. At 1ace, we're passionate about creating an unforgettable online gaming experience that exceeds your expectations. Our commitment to excellence is evident in every aspect of our service, from the quality of our games to the quality of our support. We're constantly striving to improve and innovate, ensuring that our platform remains the ultimate destination for online gamers. Join us today and discover why 1ace is the definitive paradise for online gaming. With our exceptional service, dedicated support, and unparalleled gaming experience, we're confident that you'll find your perfect match with us. So, what are you waiting for? Come and experience the 1ace difference for yourself!
We provide a secure and uninterrupted environment for all your transactions, supporting a wide range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrency options. Our cutting-edge security measures ensure that your personal and financial information is protected at all times. Our system is designed with the latest technology and encryption standards to safeguard your sensitive data, preventing unauthorized access and ensuring the integrity of your transactions. Additionally, our team of experts is dedicated to monitoring and maintaining the highest level of security, continuously updating and improving our protocols to stay ahead of any potential threats. With our robust security measures in place, you can trust that your transactions are safe and secure, giving you peace of mind and confidence in your online transactions.