1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5662842569
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email login. This convenient method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for it to stabilize. If you still don't receive an OTP within the given time, you can use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
Try logging in with the same active number. If the number has changed, please send your updated KYC details to the customer support system via email to facilitate account transfer. This will help shift your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the existing app from your device and then download the latest version. This will allow you to log in and enjoy the updated features with ease. Once the new version is installed, you should be able to access and play the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are only possible for earnings from gaming activities, not for bonus rewards. This means users cannot convert their bonus funds into cash.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services generally complete the process within 30 minutes to 3 hours. However, payment processing may occasionally be delayed, requiring a wait of up to 24 hours. This delay in payment can impact the overall timeframe for the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds are exclusive to gaming use and cannot be withdrawn. Any winnings earned from playing games with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot the issue, go to your settings and check your transaction history. If your withdrawal request fails, don't worry - the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
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