1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3510649781
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. Wait for a strong signal and then click "send OTP" to proceed. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active phone number. If your phone number has changed, submit your updated KYC (Know Your Customer) details to our customer support through email to facilitate the account transfer. This will help resolve the issue promptly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without any problems. Once updated, you can access the app easily.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only available for earnings from gaming activities, not for bonus amounts. This means you can cash out the money you've earned through gaming, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and stored within this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app typically takes 30 minutes to 3 hours to complete, thanks to its fast and stable services. However, delays can occur, resulting in payments being delayed for up to 24 hours in some cases. This can affect the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
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