1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4258686091
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. This will trigger an OTP (One-Time Password) verification, which you must complete to access the app. After verifying, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection for a strong signal. Wait for a proper signal to come, then click on send OTP and wait for the allotted time. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated KYC details to our customer support team via email to assist with the account transfer. This will help shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the newly updated app with ease. Once installed, you can start playing without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. However, not all funds are eligible for withdrawal, as you can only withdraw the money earned from gaming. Bonus money cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhaar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 3 hours, although this timeframe can vary from 30 minutes. However, in some cases, payments may be delayed, requiring a waiting period of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used within the gaming platform and cannot be withdrawn by others. It's meant for gaming purposes only and cannot be taken out as cash. Any winnings earned with the bonus can, however, be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings section and check your transaction history. If your withdrawal request appears stalled, don't worry, the funds will be added to your wallet account within 24 hours. If it still doesn't happen, you can reach out to their care centre for assistance.
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