1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2469627473
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. You will then receive an OTP to verify, which will securely log you in. This eliminates the need for a password and email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. Wait for the OTP to be sent after clicking the "send OTP" button, allowing sufficient time for it to arrive. If you don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to transfer your account. This will facilitate the process of shifting your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, you can only withdraw the money earned from gaming and not the bonus amount collected. This means you'll need to earn money through gaming activities to withdraw your funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted all required KYC details within the app. This includes saving your Aadhar card, UPI, and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but can be completed in as little as 30 minutes. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This timeframe variation is an exception to the usual efficiency of the app's services.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings are only usable within the gaming platform and cannot be withdrawn by others. Any winnings earned from gaming with the bonus can be withdrawn by the player. Earnings from the bonus itself cannot be withdrawn, only earnings from playing with it.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request fails there, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
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