1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9754412542
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first check your internet connection for a strong signal. If you don't receive the OTP after clicking send, you can try live chat with the app's support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, submit your updated KYC details to the customer support system via email to facilitate a smooth account transfer. This will help resolve any issues and ensure a seamless transition.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you can log in and enjoy playing the app. This should resolve any compatibility problems and allow for a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than in other apps. Only earnings from gaming can be withdrawn, while bonus money cannot be accessed. This means users can redeem their hard-earned gaming rewards, but not any bonus amounts.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app, including saving your Aadhar card, UPI, and bank account information. This will facilitate a smooth and secure experience. Saving these details will help us verify your identity and complete the registration process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services result in a processing time of 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for confirmation. This delay is an exception to the otherwise efficient processing times.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot the issue, check your transaction history in the settings section. If your withdrawal request is failing there, the funds will be added to your wallet account within 24 hours. If the problem persists, you can contact the care centre for assistance.
We take pride in providing a secure and user-friendly platform where you can enjoy a seamless gaming experience in our extensive selection of games. To enhance your gaming journey, 1ace offers generous welcome bonuses, regular promotions, and a customized VIP loyalty program to reward our most dedicated players. Our dedicated team is constantly working to improve and expand our gaming offerings, ensuring that you always have access to the latest and greatest games.
At 1ace, customer satisfaction is paramount, and our dedicated support team is available 24/7 to provide assistance whenever you need it. To enhance your gaming experience, we offer generous bonuses and personalized promotions to keep the excitement going. Join us today and immerse yourself in a world of unparalleled entertainment and potential rewards.