1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2856574513
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your phone to complete the login process. This method allows you to log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure a strong internet connection is established. Wait for a proper signal, then click "send OTP" and wait for the allotted time. If the OTP doesn't arrive, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your existing active number. If the number has changed, submit your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help shift your account to the new details.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app seamlessly. Once updated, you can access the app's features without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, exceeding the minimum withdrawal amounts of other similar apps. Withdrawals are only allowed for money earned from gaming, and not for bonus amounts. This means users can access their hard-earned rewards but not any extra bonuses received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details within the app. This includes saving your Aadhaar card along with your UPI and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment processing may occasionally be delayed, requiring a wait of up to 24 hours in some cases.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within the gaming platform and cannot be withdrawn. Any winnings earned while using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see why your withdrawal request is failing. If the issue persists, rest assured that the money will be added to your wallet account within 24 hours. If it still doesn't, you can reach out to their care centre for assistance.
We take pride in offering a range of secure and versatile deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies. This ensures quick and hassle-free transactions, allowing you to focus on your gaming experience. Our dedicated customer support team is available 24/7 to assist with any questions or concerns, ensuring that your time at 1ace is as smooth and enjoyable as possible. In addition to our robust payment options, we also offer generous bonuses, regular promotions, and a loyalty program that rewards you for playing your favorite games. Our commitment to providing an exceptional online casino experience is unwavering, and we strive to create a welcoming and exciting environment for all our players. Whether you're a seasoned gambler or just looking to try your luck, 1ace is the perfect destination for you. With our extensive game selection, state-of-the-art technology, and experienced support team, we guarantee an unforgettable experience. So why wait? Join us today and discover the thrill and possibilities that await you at 1ace!
Making deposits and withdrawals on 1ace is a breeze, with a vast array of options to choose from. This includes credit/debit cards, electronic wallets, and cryptocurrencies. Our dedicated customer support team is available 24/7, ready to assist you with any questions or concerns you may have. Whether you need help with a transaction, have a query about our services, or simply require guidance on how to use our platform, our team is always here to help. We understand the importance of having a seamless and secure experience, and we're committed to providing you with the best possible support to ensure your satisfaction.