1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9465391356
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you send an OTP, wait for the allotted time and try again if it doesn't arrive. If you still encounter issues, you can seek assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active phone number. If your number has changed, send your updated KYC details to the customer support via email to shift your account. This will help facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app, and you should be able to log in and play without any problems. This will ensure you have the most up-to-date version and can access the game or service.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is only possible for money earned from gaming activities, not for bonus amounts. This allows users to securely withdraw their earned rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in this app, including storing your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow the process to take anywhere from 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring users to wait up to 24 hours. This delay is an exception to the usual processing times.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within the gaming platform and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To investigate the issue, check your transaction history in the settings. If your withdrawal request isn't showing, don't worry as the funds should be added to your wallet account within 24 hours. If this doesn't happen, you can contact their care centre for assistance.
At 1ace, we are committed to delivering exceptional customer service 24 hours a day, every day. Our dedicated support team is available around the clock, 7 days a week, to assist you with any questions or issues you may encounter. Whether you need help with a specific product or service, or simply have a query, we are always here to listen and provide prompt and effective solutions. Our team is trained to handle a wide range of requests and concerns, and we strive to respond to all inquiries in a timely and professional manner. With our 24/7 support, you can rest assured that you will always have access to the help you need, whenever you need it.
1ace provides a range of convenient and hassle-free deposit and withdrawal methods, including credit cards, e-wallets, bank transfers, and cryptocurrency options. With a dedicated customer support team available 24/7, you can rest assured that any questions or concerns you may have will be addressed promptly and efficiently. This means you can focus on enjoying a seamless and enjoyable gaming experience without interruptions or delays. Our team is committed to providing exceptional customer service, ensuring that you receive the support you need to fully immerse yourself in the gaming environment. Whether you're a seasoned player or just starting out, you can trust that our customer support will be there to guide you every step of the way.