1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9474865186
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verification of the One-Time Password (OTP) sent to your mobile number will then authenticate your account. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is stable and strong. Wait for a proper signal and then click on the "send OTP" option, waiting for the allotted time. If you don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate a smooth account transfer. This will help resolve the issue and get your account updated.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, and you should be able to log in and play without problems. This should allow you to access the updated app smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed from earnings made through gaming, not from bonus amounts collected. This means you can withdraw the money you've won, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in the app, including saving your Aadhar card, UPI information, and bank details. This step is a necessary part of the process. Having all this information saved will help facilitate your experience in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. This delay can extend the overall completion time beyond the initial estimated timeframe.
Q4: Why is the bonus balance not being withdrawn?
You can use the money earned from the bonus in your gaming account, but it cannot be withdrawn by anyone else. The funds earned by playing games with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is unsuccessful, the funds will typically be added to your wallet account within 24 hours. If this doesn't happen, you can seek assistance from their care centre.
We recognize the significance of continuous transactions, which is why we provide a range of convenient deposit and withdrawal methods, including credit/debit cards, e-wallets, and bank transfers. In addition to these options, we also ensure that our systems and protocols are designed to provide a high level of security and protection for your financial information. This means that your personal and financial data is safeguarded at all times, using a combination of advanced encryption, secure servers, and strict access controls.
At 1ace, the satisfaction of our players is our top priority. We strive to provide a premium gaming experience, recognizing that our customers are the heart of our operation. To achieve this, we offer generous bonuses, a rewarding loyalty program, and dedicated 24/7 customer support to enhance your gaming journey. Our goal is to create an engaging and entertaining environment where you can enjoy a wide range of online games without worrying about safety or security. We take pride in our commitment to providing a secure and protected platform, ensuring that your gaming experience is both enjoyable and worry-free. By joining us at 1ace, you'll have access to a vast array of top-notch online games, each designed to provide hours of excitement and thrills. Our team is dedicated to continuously improving and updating our games to ensure that you always have something new and exciting to look forward to. So why wait? Join us today at 1ace and discover the thrill of online gaming in a safe, secure, and entertaining environment. Our doors are always open, and our team is ready to welcome you to the ultimate gaming experience.