1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3204943964
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, and you'll be logged in instantly. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To verify, you'll need to check your internet connection for a strong signal. After ensuring a stable connection, click 'send OTP' and wait for the code to be delivered. If the code doesn't arrive, contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your same active phone number. If your number has changed, send your updated KYC details to customer support via email to initiate account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the app with the new updates.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, making it a higher withdrawal threshold compared to other similar apps. Withdrawals are limited to the money earned from gaming activities, excluding bonus amounts. This means users can only access the funds they've earned through legitimate gaming, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
You must complete and submit all required KYC details in this app, including saving your Aadhar card, UPI information, and bank details. This ensures a smooth and secure experience. Please ensure that all necessary information is accurately and thoroughly inputted.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a processing time of 30 minutes to 3 hours. However, occasionally, payment delays may occur, requiring a wait of up to 24 hours. This variation in processing time is caused by the app's payment processing.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from gaming with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request fails, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
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