1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4488791240
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. This will send an OTP that you need to verify, which will successfully log you in. Once verified, you can bypass entering a password or email for future log-ins.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal to come through. If you still don't receive the OTP after clicking "send OTP," you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active phone number. If your number has changed, submit your updated KYC details to customer support via email to transfer your account. This will facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to easily log in and play the updated app. Once updated, you can access the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities and not bonus rewards. This means that bonus money cannot be withdrawn, only the money earned through playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within this app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, there may be occasional delays with payments, which can take up to 24 hours to resolve.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. It is available for withdrawal after earning money by playing games with the bonus amount. In other words, the bonus funds are separate from regular winnings.
Q5: Withdraw failed, money did not come, what should I do?
To address the issue, first check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If you experience further issues, you can contact their care centre for assistance.
Our user-friendly interface ensures a seamless navigation experience, allowing you to dive straight into the action. We prioritize your convenience and security, offering a range of deposit and withdrawal methods, including credit cards, e-wallets, and bank transfers, all protected by top-notch encryption protocols. To further enhance your peace of mind, our responsive customer support is available 24 hours a day, 7 days a week, addressing any questions or concerns promptly and efficiently. Whether you're depositing or withdrawing, you can rest assured that your transactions are secure and discreet, with our cutting-edge encryption measures ensuring the confidentiality of your financial information.
Beyond our extensive selection of games, we take immense pride in our exceptional customer service. Our dedicated support team is available 24 hours a day, 7 days a week, through live chat, email, or phone, to assist you with any query or concern. Whether you're just starting your gaming journey or are a seasoned player, our team is always ready to help. To kick-start your adventure, we offer generous welcome bonuses, thrilling promotions, and a loyalty program that rewards you for every spin and bet. By joining 1ace, you'll be treated to an unparalleled gaming experience that's packed with excitement, surprises, and endless possibilities. So, are you ready to dive into the world of infinite possibilities? Look no further than 1ace, where the thrill of gaming awaits around every corner. With our commitment to exceptional customer service, you can rest assured that your gaming experience will be nothing short of exceptional.