1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5848262622
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number, and you'll be logged in instantly. No password or email login is required, making the process simpler and more convenient.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection and wait for a strong signal to ensure a smooth experience. If you don't receive the OTP after a suitable time, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If you've changed numbers, provide your correct KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and enjoy the updated app without any problems. Once installed, you can easily access and play the newly updated app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming, not bonus amounts. This means users can access their hard-earned gaming rewards but not any bonus money.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all the required KYC details in this app, including saving your Aadhaar card, UPI information, and bank details. This information is necessary for verification purposes. By saving these details, you will be able to move forward with the process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment processing may sometimes be delayed, requiring a wait of up to 24 hours. This delay in payment is an exception to the otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn normally. This means the bonus itself is non-withdrawable, but winnings from it are available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If the request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for further assistance.
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