1ace
1ace
This app is available for your device
1ace
This app is available for your device
Contact
+91 7450375677
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification OTP. Verify the OTP to authenticate your account, eliminating the need for a password or email login. This streamlined process allows for quick and secure access to your account.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection and wait for a strong signal. If you still can't receive the OTP, click "send OTP" again and wait for a few moments. If you still don't receive the OTP, you can seek assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, submit your updated KYC documents to the customer support team via email to facilitate account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the existing app from your device. Then, download and install the latest version of the app. Once installed, you should be able to log in and access the updated app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than in other apps. Withdrawals can only be made from earnings generated through gaming, not from bonus amounts collected. This means that users can only cash out money they've earned from playing games, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 3 hours, although it typically takes between 30 minutes to 3 hours. However, occasional delays with payments may cause users to wait up to 24 hours. Overall, the app's efficiency is generally consistent but may be affected by payment processing times.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by others. You can withdraw any winnings earned from playing games using the bonus amount. The bonus funds themselves are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's not showing up, don't worry, the money should be added to your wallet account within 24 hours. If it still doesn't appear, you can contact their care centre for further assistance.
1ace is a leading online gaming platform that provides an unparalleled experience for enthusiasts seeking thrilling entertainment and rewarding opportunities. Our extensive library of top-notch games is designed to cater to every type of player, from those who crave the timeless excitement of classic slots to those who prefer the strategic challenge of table games like blackjack and roulette. For those who love the rush of a real casino, our live dealer games bring the authentic experience directly to your screen. Our live dealers and professional croupiers will transport you to a real-world casino environment, complete with the sights, sounds, and thrills of a bustling gaming floor. Whether you're a seasoned pro or a newcomer to online gaming, our live dealer games offer a unique and immersive experience that's sure to keep you on the edge of your seat. In addition to our extensive selection of games, 1ace is committed to providing a safe, secure, and fair gaming environment. We employ the latest encryption technologies and rigorous testing protocols to ensure that our games are always fair and transparent. Our customer support team is also available 24/7 to assist with any questions or concerns you may have, providing a hassle-free and enjoyable gaming experience. At 1ace, we're dedicated to delivering an unparalleled online gaming experience that's second to none. With our vast selection of games, cutting-edge technology, and commitment to excellence, we're confident that you'll find everything you need to take your gaming to the next level. So why wait? Join the 1ace community today and discover a world of online gaming excitement that's waiting for you!
At 1ace, we recognize the significance of secure and convenient transactions, which is why we offer a range of deposit and withdrawal methods to cater to different user preferences. Our platform supports popular payment options such as credit/debit cards, e-wallets, bank transfers, and cryptocurrencies. This diverse range of payment methods allows users to choose the most suitable option for their needs, ensuring a seamless and hassle-free experience. In addition to our extensive payment options, we also prioritize the security and protection of our users' personal and financial information. To achieve this, our platform utilizes advanced cryptography technology to ensure that all data is encrypted and securely stored. This means that users can rest assured that their sensitive information is protected from unauthorized access and tampering. Our commitment to security is unwavering, and we continuously invest in the latest technology and security protocols to guarantee the confidentiality, integrity, and availability of our users' data. By combining our advanced cryptography technology with our robust payment options, we provide a secure and reliable environment for our users to conduct their transactions with confidence.