1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3784823038
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. A one-time password (OTP) will be sent to verify your identity, after which you'll be logged in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure you have a strong internet connection and wait for a reliable signal. If you don't receive the OTP after a reasonable time, you can try again or seek assistance from the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer. This will help resolve the issue and restore access to your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play without any further problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher compared to other similar apps. Withdrawals can only be made from earned gaming money, not from bonus amounts. This means users can access their winnings from gaming activities, but not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow the process to be completed quickly, taking anywhere from 30 minutes to 3 hours. However, some users may experience payment delays, requiring a wait of up to 24 hours for the transaction to be processed. This can extend the overall time it takes to complete the process.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used within the gaming platform and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings menu to see if your withdrawal request is pending. If it's failing, don't worry as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
To ensure a seamless and enjoyable gaming experience, secure and hassle-free transactions are crucial. At 1ace, we understand the importance of providing our players with a wide range of deposit and withdrawal methods, ensuring that their funds are always secure and easily managed. Our accepted payment options include credit cards, electronic wallets such as PayPal and Skrill, and bank transfers. This diverse range of payment methods allows players to choose the one that best suits their needs, providing them with the freedom to play without worrying about their financial transactions. Moreover, our dedicated customer support team is available 24 hours a day, 7 days a week, to assist with any questions or concerns players may have. Our team is committed to providing prompt and effective solutions to any issues that may arise, ensuring that players can focus on their gaming experience without any interruptions. With our reliable and efficient payment processing system, 1ace is committed to providing a secure and enjoyable gaming experience for all our players.
At 1ace, we prioritize your convenience and security above all else. Our platform offers a wide range of deposit and withdrawal methods, including traditional credit/debit cards, bank transfers, electronic wallets, and cryptocurrency options, ensuring seamless transactions for all players. We understand that each player has unique needs and preferences, which is why we strive to provide a flexible and accommodating payment system. In addition to our extensive payment options, we are committed to responsible gaming. We believe that gaming should be a fun and enjoyable experience, and we're dedicated to helping you manage your gameplay effectively. To achieve this, we provide a range of tools and resources to help you monitor and control your gaming activity. These may include features like deposit limits, self-exclusion options, and reality checks, designed to ensure that you can play safely and responsibly. Our platform is designed to be user-friendly and intuitive, making it easy for you to navigate and find the information you need. We're constantly working to improve and expand our services, always keeping your needs and preferences in mind. Whether you're a seasoned gamer or just starting out, we're committed to providing a safe, secure, and enjoyable gaming experience that meets your unique requirements.