1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1060831268
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP for verification. After verifying the OTP, you'll be logged in without needing a password or email. This simplified login process makes it easy to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and strong. If you don't receive the OTP after a reasonable time, you can try again or reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details to the customer support via email to facilitate account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the updated app is installed, you should be able to log in and play without any problems. This should fix the issue and provide a smoother gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other similar apps. Withdrawals are only possible for earnings from gaming, not bonus money. This means you can only cash out the money you've won through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow the process to be completed within 30 minutes to 3 hours. However, there may be instances where payment delays occur, requiring a wait of up to 24 hours. This delay can be an exception to the generally efficient process offered by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
Go to your account settings to check your transaction history. If your withdrawal request is pending, don't worry as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
At 1ace, customer satisfaction is our top priority. Our friendly and experienced support team is available 24/7, 365 days a year, to assist you with any questions or concerns you may have. Whether you're looking to unwind and relax or pursue a thrilling adventure, 1ace promises an unforgettable online gaming experience. Join us today and discover the excitement that awaits you!
Our premier platform highlights include seamless navigation, cutting-edge security measures, and exceptional customer support available 24/7. We recognize the importance of flexibility and convenience, which is why we provide support for multiple deposit and withdrawal methods, including credit cards, electronic wallets, and bank transfers. This ensures that your transactions are quick, stress-free, and tailored to your needs. Our platform is designed to provide a hassle-free experience, with intuitive navigation that makes it easy to find what you're looking for. Our advanced security measures are always up-to-date, ensuring that your personal and financial information is protected from unauthorized access. But what really sets us apart is our commitment to exceptional customer support. Our dedicated team is available around the clock, 7 days a week, to answer any questions or concerns you may have. Whether you need help with a transaction, have a question about our services, or simply need some guidance, we're here to assist you. We also understand the importance of flexibility when it comes to managing your finances. That's why we offer a range of deposit and withdrawal options, giving you the freedom to choose the method that best suits your needs. With our platform, you can deposit funds quickly and easily using your credit card, electronic wallet, or bank transfer. And when it's time to withdraw your funds, you can do so just as easily, with no hassle or stress. Our goal is to provide a seamless and convenient experience for all our users. We're committed to continuously improving our platform and services to meet the evolving needs of our customers. With our premier platform, you can trust that you're in good hands, with the support and security you need to manage your finances with confidence.