1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5612218271
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app, enter your registered mobile number, and verify the OTP sent to you. This secure method eliminates the need for a password or email login. You can now easily access the app using just your registered mobile number.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first check your internet connection and ensure you have a strong signal. If you still don't receive an OTP, click on "send OTP" again and wait; if it doesn't arrive, you can seek help through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, send your updated KYC details to the customer support through email to facilitate the account transfer. This will enable you to access your account smoothly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, please uninstall the current app from your device. Once uninstalled, download the latest version of the app, and you should be able to log in and play without any problems. This will ensure you have the most up-to-date version of the app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Only earnings from gaming can be withdrawn, and bonuses collected cannot be accessed. This means you can only withdraw the money you've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours for the transaction to be completed.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
At 1ace, the security and protection of our users' personal and financial information are of paramount importance. Our cutting-edge cryptography technology ensures that all data is encrypted and protected from unauthorized access. With this robust security framework in place, you can trust that your sensitive information is safe and secure. Our dedicated customer support team is available 24 hours a day, 7 days a week, to assist you with any questions or issues that may arise. Whether you need help with account management, troubleshooting, or have a concern about your experience on our platform, our team is always ready to provide prompt and effective support. By joining the exciting world of 1ace, you'll have the opportunity to transform your online gaming experience like never before. With our advanced technology and commitment to security, you can focus on what matters most - enjoying the thrill of online gaming with like-minded individuals.
In addition to providing a wide range of games, 1ace offers an exceptional customer service experience, available 24 hours a day, 7 days a week. Our dedicated support team is always ready to assist with any questions or issues you may encounter, providing prompt and effective solutions to ensure a seamless gaming experience. Whether you need help with registration, deposits, or any other aspect of your online gaming journey, our team is here to support you. We understand the importance of building trust with our customers, which is why we offer multiple channels for support, including live chat, email, and phone. Our team is available to assist you in your preferred language, providing a personalized and attentive service that meets your unique needs. As a valued member of the 1ace community, you can also take advantage of our generous welcome bonuses, loyalty programs, and regular promotions, designed to enhance your gaming experience and reward your loyalty. Our programs are designed to foster a sense of belonging and recognition, ensuring that you feel valued and appreciated every step of the way. At 1ace, we are committed to providing the best online casino experience possible, and we invite you to join us today to discover why we are the premier destination for online gaming enthusiasts. With our exceptional customer service, exciting games, and generous rewards, we are confident that you will find the perfect blend of entertainment and excitement at 1ace.