1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5878408436
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate and log in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and strong. Wait for a proper signal and then click on send OTP, giving it sufficient time to arrive. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number or contact customer support if it has changed. If the number is no longer active, send your KYC details to the customer support team via email to facilitate a transfer. This will help update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you'll need to uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing without any problems. This should allow you to access the new features and enjoy the app with ease.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher amount compared to other apps. Withdrawals can only be made on earned gaming money, not on bonuses or rewards. Your bonus earnings are non-withdrawable, allowing you to focus on accumulating gaming rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhaar card and saving your UPI and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services generally complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This variation in processing time can affect the overall experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, rest assured that the funds will be added to your wallet account within 24 hours. If this doesn't happen, you can contact their care centre for assistance.
Our dedicated customer service team is available 24/7, 7 days a week to assist you with any questions or issues you may have, ensuring a smooth and enjoyable experience from start to finish. Whether you need help with a particular aspect of our service or simply have a query, our team is always on hand to provide prompt and professional support. Join us today at 1ace and take advantage of our generous welcome bonuses and promotions designed to maximize your chances of winning. With our exceptional service and exciting entertainment options, you'll be spoiled for choice. Discover where thrilling entertainment meets exceptional service at 1ace.
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