1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2327614179
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to secure your login. This eliminates the need for a password or email login, allowing for a more streamlined access process.
Q2: What should I do if I am not getting OTP?
To proceed, ensure you have a strong internet connection and wait for a proper signal to come in. If you don't receive the OTP after the allotted time, use the app's support system to get help through live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure that you have the most up-to-date software and can log in and play without any problems. Once updated, you should be able to easily access the app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are limited to earnings from gaming activities, not including bonus amounts. This means users can only withdraw money they've earned through gaming, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment delays may occur, requiring you to wait up to 24 hours for resolution. This can add to the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used within the gaming platform and cannot be withdrawn for personal use. You can, however, withdraw the winnings earned from playing games with the bonus amount. This means the bonus itself is non-withdrawable, but winnings from it can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failed, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
At [Company Name], we place the highest priority on security and convenience, providing a range of deposit and withdrawal methods that cater to diverse customer needs. Our system accepts major credit and debit cards, electronic wallets, and cryptocurrencies, ensuring seamless and hassle-free transactions. This flexibility allows customers to manage their funds with ease, without worrying about complications or limitations. Our user-friendly interface is designed to make navigating our platform simple and intuitive, with clear instructions and visual cues guiding customers through the process. Additionally, our dedicated customer support team is available 24 hours a day, 7 days a week, to address any questions or concerns that may arise. Whether customers need assistance with deposits, withdrawals, or account management, our team is always ready to help, providing personalized support and guidance to ensure a positive experience. By combining security, convenience, and exceptional customer service, we strive to build trust and confidence with our customers, ultimately creating a loyal community of satisfied users.
At 1ace, security and convenience are top priorities. We offer a range of deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies, ensuring fast and hassle-free transactions. This allows our customers to focus on their gaming experience without worrying about complexities or delays. Our dedicated customer support team is available 24/7, providing assistance with any questions or issues that may arise. We understand that our customers may need help at any time, and we are committed to providing prompt and effective support to ensure a smooth and enjoyable gaming experience. With our extensive support options, customers can feel confident that they will receive the assistance they need to resolve any issues quickly and easily. Our team is knowledgeable and experienced, and we take pride in our ability to provide personalized support that addresses each customer's unique needs. By providing a secure, convenient, and supportive environment, we strive to create a positive and enjoyable experience for our customers. Whether you are a seasoned gamer or just starting out, we are committed to helping you achieve your goals and having a great time while doing so.