1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0753060632
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method allows for a password-free and email-free login experience.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP, try clicking "send OTP" again and wait. If the issue persists, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If the phone number has changed, please submit your updated KYC documents to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the updated features. Once the update is installed, you can play the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus earnings are not withdrawable, and only money earned from gaming can be withdrawn. This means users can only withdraw the rewards they've accumulated through actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure all your Know Your Customer (KYC) details are filled and submitted through this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours, but the payment processing may take an additional 24 hours. This delay is an exception to the usual swift service. Overall, the app's efficiency is generally impressive, despite occasional payment delays.
Q4: Why is the bonus balance not being withdrawn?
When using bonus funds in gaming, any winnings can be withdrawn by the player, but the bonus amount itself cannot be withdrawn. The money earned from playing with a bonus can be withdrawn, but the bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
To ensure a secure and uninterrupted gaming experience, 1ace is committed to providing a range of deposit and withdrawal methods that cater to various preferences. This includes credit/debit cards, electronic wallets, bank transfers, and even cryptocurrency options. Our platform is fully optimized for both desktop and mobile devices, allowing players to access their favorite games at any time and from any location. In addition to offering a wide range of payment options, we also prioritize the security of our players by utilizing advanced encryption technologies. This ensures that all sensitive information is protected and that our players can trust that their transactions are safe and secure. Whether you're playing on a desktop computer or a mobile device, you can rest assured that your experience with 1ace will be seamless and secure.
Our dedicated team of customer support is available 24/7, 365 days a year, to assist you with any questions or concerns you may have. We strive to provide a seamless and personalized experience for all our players, whether you're new to online casinos or a loyal member of our community. In addition to our exceptional support, we offer generous bonuses and promotions tailored to reward both new and existing players. At 1ace, we prioritize creating a secure, fair, and exciting gaming environment, making us your top choice for online casino entertainment. Our commitment to customer satisfaction, combined with our state-of-the-art gaming platform and wide range of games, ensures that you'll have a thrilling experience every time you log in. We're dedicated to building long-lasting relationships with our players, and we're always looking for ways to improve and innovate to meet your needs and exceed your expectations.