1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2180686212
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and ensure a strong signal is available. If you don't receive the OTP after clicking "send", wait for the allotted time to pass and then seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your current active number. If your number has changed, please submit your updated KYC details to our customer support via email to proceed with account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the problematic app from your device. Download the latest version of the app and reinstall it, which should allow you to log in and access the updated content easily.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. The withdrawn amount can only be from the earnings made through gaming activities, not from bonus rewards. This means the bonus money collected cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in this app, including saving your Aadhar card, UPI, and all bank account information. This is a mandatory step for further access. Your cooperation is greatly appreciated to ensure a smooth and secure process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions within 30 minutes to 3 hours. However, in some cases, payment processing may experience delays, requiring users to wait for up to 24 hours. This delay is an exception to the app's typical quick processing times.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used in gaming and cannot be withdrawn by others. You can withdraw the money earned from playing games with the bonus, but the bonus itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing, don't worry, as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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