1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0150694168
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the received OTP to secure your login. This eliminates the need for a password or email login, making it a convenient and easy process.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a proper connection. If you don't receive an OTP after a reasonable time, try clicking the "send OTP" button again. If the issue persists, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try to use the same active phone number associated with your account. If your number has changed, send your updated KYC details to the customer support team via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app. This should allow you to log in and play the updated app smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum amount of Rs. 100, which is higher than some other available options. Withdrawals are only possible for earned gaming money and not for collected bonuses. This means users can access their winnings from gaming activities but not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
You are required to complete and submit your KYC (Know Your Customer) details within the app, which should include saving your Aadhar card, UPI (Unified Payments Interface) information, and bank account details. This will facilitate a smoother and more secure experience. Ensure that all necessary information is accurately entered and saved for verification purposes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, there may be instances where payment delays occur, requiring a wait of up to 24 hours. This delay is an exception to the usual quick processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Our platform offers a user-friendly experience, ensuring seamless navigation and easy access to all features. Our high-level security measures guarantee the confidentiality and protection of your personal and financial information. We understand the importance of secure transactions, which is why we have implemented multiple layers of protection to safeguard your data. In addition to our robust security measures, we also provide a range of convenient and secure payment methods to cater to your preferences. You can choose from a variety of options, including credit and debit cards, electronic wallets, and cryptocurrencies. Our payment systems are designed to be fast, reliable, and easy to use, giving you peace of mind when making transactions. Whether you're depositing or withdrawing funds, you can trust that our platform is equipped to handle your transactions efficiently and securely. Our commitment to security and convenience ensures that you can focus on what matters most - using our platform to achieve your financial goals.
Our team of dedicated customer support specialists is available 24 hours a day, 7 days a week, committed to delivering exceptional service and ensuring that your online gaming experience is nothing short of extraordinary. With a relentless focus on customer satisfaction, we strive to provide a seamless and enjoyable experience for all our players. Our dedicated support team is trained to handle any issue promptly and efficiently, addressing your concerns and queries with professionalism and courtesy. Whether you need assistance with game-related issues, account management, or general guidance, we're here to help, whenever you need it. At 1ace, we're passionate about creating an unforgettable online gaming experience that exceeds your expectations. Our commitment to excellence is evident in every aspect of our service, from the quality of our games to the quality of our support. We're constantly striving to improve and innovate, ensuring that our platform remains the ultimate destination for online gamers. Join us today and discover why 1ace is the definitive paradise for online gaming. With our exceptional service, dedicated support, and unparalleled gaming experience, we're confident that you'll find your perfect match with us. So, what are you waiting for? Come and experience the 1ace difference for yourself!