1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5287628311
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email login. This convenient method makes logging in quick and easy.
Q2: What should I do if I am not getting OTP?
To proceed, first, check your internet connection for a strong signal. If you still experience issues, click on the "send OTP" button and wait for the specified time. If the OTP doesn't arrive, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To login, use the same active number. If your number has changed, send your valid KYC (Know Your Customer) details to the customer support system via email to assist with transferring your account. This will help complete the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device. Download and install the latest version of the app, and you'll be able to log in and start playing successfully. This should update the app to the latest version, resolving any compatibility problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and bonus amounts cannot be withdrawn. This means you can only access the funds you've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all the required KYC details within the app. This includes saving your Aadhaar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring users to wait up to 24 hours. This variability affects the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails there, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
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