1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8482061784
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your phone to complete the login process. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. If you don't receive an OTP after clicking "send," wait for the allotted time to pass before seeking help through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your current active number. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve any login issues and update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download and install the latest version of the app. You should now be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than some other similar apps. Withdrawals are only possible for money earned from gaming, not bonus amounts. This means you can cash out the money you've won, but not any rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To complete the onboarding process, you must upload and save your Aadhaar card, UPI details, and bank information in this app. This is a requirement for KYC (Know Your Customer) compliance. Having all these details saved will facilitate a smoother experience in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically streamline the process, completing it within 30 minutes to 3 hours. However, occasional payment delays can cause users to wait up to 24 hours. This delay can disrupt the otherwise efficient and swift experience provided by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone. Withdrawals are allowed for the money earned from playing games using the bonus amount. In other words, the bonus itself is non-withdrawable, but winnings from it are.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If it's failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
We recognize the significance of convenience and security, which is why we provide a range of deposit and withdrawal options, including credit cards, electronic wallets, and cryptocurrencies. All of these options are protected by advanced cryptographic technology, ensuring the safety and integrity of your transactions. Our dedicated customer support team is available 24/7, 365 days a year, to assist with any questions or issues you may have, ensuring a seamless and hassle-free gaming experience. Whether you need help with depositing, withdrawing, or resolving any technical issues, our team is always ready to provide timely and effective support.
To ensure uninterrupted gaming, 1ace provides various secure methods for depositing and withdrawing funds, including credit cards, electronic wallets, and bank transfers. This offers flexibility and peace of mind for players. Our advanced cryptographic technology guarantees that all transactions are secure and private, allowing you to focus solely on enjoying your games. With a wide range of payment options, you can easily manage your account and make deposits or withdrawals as needed. Our system is designed to be user-friendly, making it simple and convenient to access your funds. Additionally, our commitment to data security and encryption ensures that your personal and financial information is protected from unauthorized access. By providing a secure and reliable payment system, 1ace allows you to focus on what matters most - playing your favorite games without interruptions or concerns.