1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9680117364
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
After opening the app, enter your registered mobile number to begin the login process. Verify the OTP (One-Time Password) sent to your number to securely log in. This method eliminates the need for a password or email, making it a convenient way to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP after a timely attempt, try contacting the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you should be able to log in and access its updated features. This should allow you to play the app smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawn amounts are only from earned gaming money, excluding bonus collections. This rule ensures that users can only withdraw funds they have genuinely earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, completing it in 30 minutes to 3 hours. However, payment delays can occur, extending the wait time to up to 24 hours. This delay may affect the overall processing time, depending on the specific circumstances.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games with the bonus amount. The bonus itself cannot be withdrawn, only the money won with it.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it's failing, don't worry, the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
At 1ace, we prioritize your convenience and security, providing a range of deposit and withdrawal methods to ensure smooth transactions. Our payment options include credit/debit cards, e-wallets, and cryptocurrency, giving you the freedom to choose the method that best suits your needs. With our 24/7 customer support team, you can rest assured that any questions or concerns will be addressed promptly and professionally. Whether you're an experienced gamer or a newcomer to the world of online casinos, 1ace offers exciting promotions, loyalty rewards, and a tailored gaming experience designed to meet your unique needs. Our team of experts has crafted a seamless and engaging platform that will keep you entertained for hours on end. Join us today and discover why 1ace is the premier online entertainment hub. With our commitment to security, convenience, and exceptional customer service, you can trust that your gaming experience will be nothing short of exceptional.
One of our standout resources is our generous welcome bonus and ongoing promotions, designed to enhance your gaming experience and extend your entertainment. Our user-friendly interface makes it easy to navigate through various game categories, access customer support, and manage your account. With our intuitive design, you can quickly find the games that suit your taste, get help when you need it, and keep track of your progress and rewards.