1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4544557879
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification OTP. Verify the OTP to securely access your account. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and strong. If you don't receive the OTP after clicking send, wait for the allotted time to pass before seeking assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, please send your updated KYC details to the customer support system via email to facilitate the account transfer process. This will help complete the account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you'll be able to log in and enjoy the updated app. This should allow you to play without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, you can only withdraw the money earned from gaming, excluding any bonuses collected. This means you can't withdraw the bonus amount itself, only the earnings from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, although it can start as quickly as 30 minutes. However, payment processing may be delayed, requiring a wait of up to 24 hours. This delay can extend the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes, not for withdrawal. Any winnings earned from using the bonus funds can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is pending, don't worry as the funds will be added to your wallet account within 24 hours. If you still experience issues, you can contact their care centre for assistance.
At 1ace, security and convenience are our top priorities. We understand the importance of protecting your sensitive information and providing easy and seamless transactions. To ensure a hassle-free experience, we offer a range of secure deposit and withdrawal methods that cater to your preferences. These methods include credit and debit cards, electronic wallets, and bank transfers, all of which are designed to provide quick and flawless transactions. We take pride in our commitment to customer support, with a dedicated team available 24/7 to assist you with any questions or concerns you may have. Whether you're experiencing technical issues or need guidance on how to use our services, our team is always ready to lend a helping hand. You can reach us through live chat, phone, or email, whichever method is most convenient for you. Our customer support team is trained to provide personalized assistance and address any issues promptly and efficiently. We understand that every customer is unique, and we strive to tailor our support to meet your individual needs. Whether you're a seasoned user or new to our platform, we're committed to ensuring that your experience with 1ace is nothing short of exceptional.
Beyond our diverse selection of games, 1ace offers attractive promotions, generous bonuses, and a rewarding loyalty program to enhance your gaming experience. Our dedicated customer support team is available 24/7 to assist with any questions or concerns, ensuring that your time at 1ace is nothing short of exceptional. From the moment you join, you'll be treated to a world of exciting opportunities and perks. Our promotions are designed to keep you engaged and entertained, with new and exciting offers added regularly. Whether you're a seasoned gamer or just starting out, you'll find something to suit your style and preferences. Our loyalty program is a key part of the 1ace experience, offering rewards and benefits to our loyal players. As you play and progress, you'll earn points and badges that can be redeemed for exclusive rewards, bonuses, and privileges. The more you play, the more you'll earn, and the more you'll get out of your gaming experience. But it's not just about the games and rewards - it's also about the support and community. Our team is dedicated to providing top-notch customer service, available 24/7 to help with any issues or concerns you may have. Whether you need help with a game, have a question about a promotion, or just want to chat about your favorite game, we're here for you. So why wait? Sign up now and discover the ultimate online gaming destination. With 1ace, you'll have access to a world of excitement, adventure, and fun, all from the comfort of your own home. Join the community today and start experiencing the thrill of online gaming like never before!