1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3970024602
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification OTP. Verify the OTP to securely log in without needing a password or email. This convenient method allows easy access to the app.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first check your internet connection for a strong signal. If you still encounter problems, you can try clicking on "send OTP" and wait for the time limit to pass. If the OTP doesn't arrive, you can seek assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to assist with the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the latest version is downloaded, you should be able to log in and start playing without any problems. This should update the app and fix any existing issues.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, not from bonus collections. This ensures that users can only access their actual gaming earnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all required KYC details through the app, which includes saving your Aadhaar card, UPI information, and bank details. This ensures a smooth and secure onboarding process. Please ensure all necessary information is accurately filled and stored in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may cause a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the winnings earned from playing games with the bonus amount. The bonus amount itself cannot be withdrawn, only the resulting winnings.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is delayed, the money will be credited to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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