1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9877630547
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your mobile number to complete the login process. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you still experience issues, click "send OTP" and wait. If an OTP doesn't arrive within the given time, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the active phone number associated with your account. If the phone number has changed, submit your updated KYC details to the customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play without any problems. Once updated, you should be able to access the app smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from earned gaming money, and bonus funds are non-withdrawable. This means users can only withdraw the money they've earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in this app, which includes saving your Aadhar card, UPI, and all relevant bank details. This information is required for a seamless experience. Ensure all necessary details are accurately filled in to avoid any issues.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically result in a processing time of 30 minutes to 3 hours. However, payments may sometimes be delayed, extending the wait to up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone except the account holder. Any winnings earned from using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check why your withdrawal request is failing, navigate to your settings and review your transaction history. If the issue persists, don't worry - the funds will typically be added to your wallet account within 24 hours. If this doesn't happen, you can reach out to their care centre for assistance.
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