1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1412527084
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a one-time password (OTP). Verify the OTP to authenticate your account. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate the process, first, ensure your internet connection is stable and strong. If you don't receive the OTP after waiting, you can try again by clicking on send OTP or seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play without any problems. Once updated, you should be able to access the app with ease.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, excluding bonus amounts. This means users can only cash out earnings from their gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but can finish as quickly as 30 minutes. However, delays can occur, resulting in wait times of up to 24 hours for payments to be processed. This delay is an exception to the usual swift processing time of the app's services.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used within the gaming platform and can't be withdrawn by others. Earnings from playing games using the bonus can be withdrawn. This means the bonus itself is limited to in-game use.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If the request is pending, rest assured that the funds will be transferred to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Our cutting-edge encryption technology safeguards your personal information, giving you peace of mind as you enjoy our wide range of games. Our advanced encryption methods ensure that your data is secure and protected from unauthorized access, allowing you to focus on having a great gaming experience without worrying about the safety of your personal details. In addition, our dedicated customer support team is available 24 hours a day, 7 days a week, to assist you with any questions or concerns you may have. Our team of experts is trained to provide prompt and effective support, so you can quickly resolve any issues and get back to enjoying your games. With our commitment to data security and customer support, you can trust that your experience with us will be both enjoyable and secure. We understand the importance of protecting your personal information and are dedicated to providing you with a safe and reliable gaming environment.
1ace provides a wide range of secure deposit and withdrawal methods to cater to all players, including credit/debit cards, electronic wallets such as PayPal and Skrill, and cryptocurrencies for those who prefer modern digital solutions. This diverse selection of payment options ensures that every player can easily fund their account and withdraw their winnings without any hassle. In addition to the convenience of multiple payment options, 1ace also prioritizes speed and efficiency in its transaction processing. This means that deposits and withdrawals are typically processed rapidly, allowing players to quickly access their funds and continue playing their favorite games without interruption. To provide an exceptional gaming experience, 1ace also offers 24/7 customer support. Whether you have a question about a payment, a concern about a game, or simply need some assistance, our dedicated customer support team is always available to help. With our comprehensive support system, you can be confident that any issues you may encounter will be quickly and effectively resolved, allowing you to focus on your gaming experience. At 1ace, we understand the importance of a seamless and hassle-free gaming experience. That's why we've implemented a range of measures to ensure that our players can focus on what matters most - enjoying their favorite games. With our secure payment options, rapid transaction processing, and 24/7 customer support, we're committed to providing a gaming experience that is both enjoyable and stress-free.