1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7618334622
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection and wait for a strong signal to establish. If you still don't receive the OTP, try clicking the send button again and contact the app's support system through live chat if the problem persists.
Q3: What should I do if I am not able to log in with my old number?
Try logging in with your current active number. If you've changed numbers, send your updated KYC (Know Your Customer) details to customer support via email to transfer your account. This will help update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and start playing the updated app with ease. This should fix any compatibility problems and allow you to enjoy the new features.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are only possible for earnings from gaming, not for bonus amounts collected. This means you can only withdraw the money you've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
For this app, you are required to complete and submit all your KYC (Know Your Customer) details, which should include saving your Aadhaar card, UPI details, and bank information. This is necessary to ensure a smooth and secure experience within the app. Please ensure all necessary details are accurately filled and saved.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable the process to be completed within 30 minutes to 3 hours. However, some users may experience delayed payments, requiring a wait time of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by others. It can be withdrawn once you've earned money by playing games with the bonus amount. In other words, the bonus funds are for gaming use only, and winnings can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history to see the status of your withdrawal request. If the request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
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