1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5013739652
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Next, verify the One-Time Password (OTP) sent to your number. This will allow you to login without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP within the allotted time, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the active phone number associated with your account. If your phone number has changed, please send your updated KYC details to our customer support team via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play without any problems. Once updated, you can access the app's new features and functionality.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than some other apps. Withdrawals are only allowed for money earned from gaming, not bonus amounts. This means you can collect and spend your gaming rewards without restrictions.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details within the app, which includes saving your Aadhaar card, UPI information, and all relevant bank details. This is a required step to ensure a smooth and secure experience. All necessary information must be accurately and fully provided to continue.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for resolution. This delay adds an extra layer of time to the overall process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check on a failed withdrawal, go to your account settings and review your transaction history. If the issue persists, your funds will be added to your wallet account within 24 hours. If the issue continues, you can contact their care centre for assistance.
Making deposits and withdrawals on 1ace is a breeze, thanks to our extensive range of payment options. You can choose from a variety of methods, including credit/debit cards, electronic wallets, bank transfers, and cryptocurrencies. Our team is committed to providing seamless transactions, ensuring that you can easily manage your funds and access your money when you need it. In addition, our dedicated customer support team is available 24/7, ready to assist you with any questions or concerns you may have. Whether you're experiencing technical difficulties or need guidance on how to use our platform, our support team is always available to help. This means you can focus on what's important - enjoying a hassle-free and enjoyable experience on 1ace. With our user-friendly interface and reliable payment options, you can rest assured that you're in good hands. Our commitment to customer satisfaction is unwavering, and we're dedicated to providing you with an exceptional experience every time you use our platform.
We take great pride in providing top-notch customer service, ensuring that all your queries are promptly answered by our dedicated support team available 24/7. Our team is committed to delivering exceptional service, addressing any concerns or questions you may have, and providing timely solutions to your issues. Making deposits and withdrawals is a breeze with our various payment options, including credit/debit cards, e-wallets, and bank transfers. Whether you're making a quick transaction or managing your finances, our system is designed to make it easy and convenient for you. We understand the importance of data security, which is why we employ the highest level of encryption for each transaction. This means that your personal and financial information is safely protected, giving you peace of mind when using our services. Our commitment to security ensures that your transactions are processed securely and efficiently, allowing you to focus on what matters most – managing your finances with confidence.