1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6327137433
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in without needing a password or email. This convenient login method allows you to access the app easily and quickly.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you're still having trouble receiving the OTP, you can try clicking "send OTP" again or wait for the allotted time. If the OTP doesn't arrive, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number associated with your account. If your phone number has changed, submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you need to uninstall the current app from your device. Once uninstalled, download the latest version of the app and you'll be able to log in and play without any problems. This should allow you to access the newly updated app without any issues.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. Withdrawals are only possible for funds earned from gaming, not including bonus rewards. This means users can only withdraw earnings from actual games played, not bonus credits.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete a process in as little as 30 minutes to 3 hours. However, occasional payment delays may cause users to wait for up to 24 hours for the transaction to be processed. This delay can affect the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To proceed, check your transaction history in the settings and verify that your withdrawal request is being processed. If the issue persists, rest assured that the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
Making deposits and withdrawals is extremely easy on 1ace, thanks to a wide range of secure payment options. This includes credit and debit cards, electronic wallets, and cryptocurrencies, ensuring fast and hassle-free transactions. With this variety of payment methods, users can choose the one that best suits their needs, whether it's a traditional card payment or a more modern digital payment solution.
Our user-friendly interface and cutting-edge technology allow you to dive into action, whether you're playing on your desktop or mobile device. We prioritize your security and convenience with a range of safe deposit and withdrawal methods, including credit cards, electronic wallets, and bank transfers. At 1ace, customer satisfaction is paramount, and our dedicated support team is available 24/7, 365 days a year to address any of your needs. Our team is committed to ensuring a seamless and enjoyable gaming experience, and we strive to provide prompt and effective assistance to resolve any issues that may arise. Whether you have a question about our games, need help with an account issue, or require technical support, our support team is always available to help. We understand the importance of maintaining a secure and confidential gaming environment, and we take all necessary measures to protect your personal and financial information. In addition to our 24/7 support, we also offer a range of features designed to enhance your gaming experience, including a user-friendly interface, easy deposit and withdrawal options, and a variety of games to choose from. Our team is constantly working to improve and expand our offerings, ensuring that you have access to the latest and greatest in online gaming.