1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2382674822
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to secure your login. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
Check your internet connection to ensure a strong signal is available. If the signal is weak, wait for it to improve before sending the OTP. If you don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in to your account, try using the same active phone number associated with it. If your phone number has changed, please submit your updated KYC details to our customer support team via email for assistance with account transfer. This will help complete the account transfer process smoothly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should be available for download. Once you've installed the updated app, you should be able to log in and start playing without problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other available options. However, bonus funds are non-withdrawable, and only earnings from gaming activities can be withdrawn. This means you can only redeem money that you've earned through gaming, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow for a processing time of 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This variability affects the overall completion time for transactions within the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn. Any winnings from games played with the bonus amount are available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings, where you'll see if your withdrawal request is pending. If it's not showing up, don't worry, the funds will be added to your wallet account within 24 hours. If you still have issues, you can contact their care centre for assistance.
With dedicated customer support available 24 hours a day, 7 days a week through chat, email, and phone, assistance is always just a click or call away. In addition, we prioritize responsible gaming, providing tools and resources to help you play within your limits. Join 1ace today and immerse yourself in a captivating world of excitement, bonuses, and potential winnings!
Our services are designed to meet and exceed your expectations with dedicated customer support available 24 hours a day, 7 days a week. You can reach us through live chat, email, or phone, ensuring that you receive assistance whenever you need it. We offer a range of flexible deposit and withdrawal methods, including credit/debit cards, e-wallets, bank transfers, and cryptocurrencies, making transactions smooth and hassle-free. Whether you prefer to use a traditional payment method or explore the latest digital options, we have got you covered. At the heart of our operations is a relentless commitment to security. We understand the importance of protecting your personal and financial information, and that's why we utilize the latest cryptographic technology to safeguard your data. Our systems are designed to provide an additional layer of protection, ensuring that your transactions are secure and your sensitive information remains confidential.