1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 2482706326
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
Check your internet connection to ensure a strong signal before proceeding. If you don't receive an OTP after clicking "send," wait for the designated time to pass before seeking assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your current active phone number. If your phone number has changed, please submit your updated KYC (Know Your Customer) details via email to our customer support team, which will facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the problematic app from your device and download the latest version. Once you've installed the updated app, you should be able to log in and play without any issues. This should provide a smooth and enjoyable experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher compared to other apps. The withdrawn amount can only be from the money earned through gaming, and not from bonus funds. This allows users to cash out their legitimate earnings from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To continue, please ensure that all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhaar card, UPI, and bank details for verification purposes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but it can take as little as 30 minutes. However, there may be instances where payments are delayed, requiring a wait of up to 24 hours. This delay in payment processing can occasionally prolong the overall completion time.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the funds earned while playing games using the bonus amount. This means the bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history for your withdrawal request. If the request is failing, don't worry, as the money will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
To enhance your gaming experience, 1ace offers generous bonuses, promotions, and a rewarding loyalty program. Our dedicated customer support team is available 24/7, providing assistance with any questions or concerns, ensuring a seamless and enjoyable journey from start to finish. With our attentive support, you'll feel confident and supported throughout your gaming adventure. By joining 1ace today, you'll discover the excitement and rewards that await you. Our loyalty program is designed to recognize and reward your loyalty, offering exclusive benefits and perks as you progress through the ranks. Whether you're a seasoned gamer or just starting out, our generous bonuses and promotions will give you a thrilling boost to your gameplay, helping you level up and reach new heights. With 1ace, you can rely on a hassle-free experience, as our customer support team is always available to address any issues or concerns you may have. We're committed to providing an exceptional gaming experience, and our dedicated team is ready to assist you every step of the way. So why wait? Join 1ace now and start enjoying the thrill of gaming with our generous bonuses, exciting promotions, and rewarding loyalty program.
Our platform provides 24/7 customer support, accessible through live chat, email, and phone, to assist you with any questions or issues you may encounter. Our dedicated team is available around the clock to address your concerns and provide solutions to ensure a seamless gaming experience. In addition, we offer attractive bonuses and promotions, including welcome packages and loyalty rewards, to keep your gaming journey exciting and profitable. Our goal is to provide a constantly engaging and rewarding experience, with new opportunities to win and grow your account with every visit. Whether you're a seasoned player or just starting out, our customer support team is here to help you every step of the way. We understand the importance of a responsive and knowledgeable support team, and we strive to provide the best possible service to ensure your gaming experience is both enjoyable and hassle-free.