1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5917245124
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Once entered, verify the One-Time Password (OTP) sent to your number to complete the login process. This method allows you to log in without a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP after the specified time, you can use the app's support system to get help through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active phone number. If your phone number has changed, submit your updated KYC details via email to the customer support for assistance in transferring your account. This will facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you should be able to log in and play without any problems. This should allow you to access the new features and improvements.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is only possible for earnings from gaming, not bonus amounts. You cannot withdraw bonus money collected within the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within this app, which should include saving your Aadhar card, UPI information, and all relevant bank details. This information is required for verification purposes. Saving these details will ensure a smooth onboarding process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a processing time of 30 minutes to 3 hours. However, payment delays can occur, potentially extending the wait time up to 24 hours. This may add to the overall processing time due to unforeseen payment issues.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the money will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.
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