1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8949392144
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. After entering your number, verify the OTP (One-Time Password) sent to your mobile. This will securely log you in without requiring a password or email.
Q2: What should I do if I am not getting OTP?
To send the OTP, you need to check your internet connection for a strong signal. If you don't receive the OTP after clicking "send," wait for the allotted time to pass before reaching out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your active mobile number. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and enjoy the updated features. Once downloaded, you can easily access and play the app.
Q1: What is the minimum withdrawal amount in the 1ace?
The app allows a minimum withdrawal of Rs. 100, which is higher compared to other apps. You can only withdraw earnings from gaming activities, not the bonus amount collected. This means you can withdraw money earned through gameplay, but not any additional rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in this app. This includes linking your Aadhar card, UPI, and saving your bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a streamlined process, typically taking between 30 minutes to 3 hours. However, occasional delays in payment processing may occur, requiring a wait of up to 24 hours. This delay is an exception to the generally efficient experience offered by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned by playing games with the bonus amount. The bonus itself is not withdrawable, only the profits made from it.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
At 1ace, we have crafted a unique online casino experience that sets us apart from the rest. Our commitment to providing an unparalleled gaming experience is reflected in our diverse portfolio of games, which caters to a wide range of tastes and preferences. With a vast selection of classic slots and innovative video slots, players can indulge in the thrill of spinning the reels and potentially striking it big. For those who crave a more traditional casino experience, our table games section offers a range of popular titles, including blackjack, roulette, and poker. These games are designed to mimic the excitement of playing at a land-based casino, with realistic graphics and engaging gameplay that simulates the thrill of the table. But that's not all - at 1ace, we also offer a live dealer section that brings the authentic casino experience directly to your screen. With high-definition streaming and interactive features, players can feel like they're actually sitting at a table in a real casino, complete with the sights, sounds, and excitement of real-time games. Our live dealers are trained to provide a personalized and welcoming experience, ensuring that players feel like they're part of a vibrant and dynamic community. Whether you're a seasoned pro or just starting out, our online casino has something for everyone, offering an unparalleled level of convenience and entertainment that's hard to resist.
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