1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3654772672
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in without needing a password or email. This convenient login method allows you to access the app easily and quickly.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. Click "send OTP" and wait for the given time period to receive the verification code. If you don't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated Know Your Customer (KYC) details to the customer support team via email. This will facilitate the transfer of your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the new features. This should enable you to play the app without any further problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, not including bonus amounts. You cannot withdraw bonus money collected.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhar card, UPI, and bank details. Having all this information saved will facilitate your experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but this timeframe can range from 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay is not typical, but it can affect the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone but the account holder who earned it. Any winnings earned using the bonus amount can be withdrawn by the account holder. This is a standard practice to prevent unauthorized access to bonus funds.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.
In addition to its extensive range of games, 1ace offers a thrilling array of bonuses and promotions designed to enhance your gaming experience and boost your winnings. Whether you're a seasoned player or just starting out, you'll find our dedicated customer support team ready to assist you 24/7, providing timely and effective solutions to any issues that may arise. As a valued member of the 1ace community, you'll have access to a variety of exciting promotions and bonuses, carefully crafted to reward your loyalty and dedication. From reload bonuses to free spins, and from match bonuses to cashback rewards, there's always something new and exciting to look forward to. But that's not all - our customer support team is always available to help you make the most of your experience. Whether you have a question about a specific game, need assistance with registration or deposit, or simply want to know more about our latest promotions, our friendly and knowledgeable support agents are here to help. At 1ace, we're committed to providing an unparalleled entertainment experience that's both fun and rewarding. So why wait? Join us today and discover a world of excitement, thrills, and opportunities to turn your luck into fortune!
Our platform is designed to be user-friendly and accessible on multiple devices, ensuring a seamless gaming experience on your PC, tablet, or smartphone. We prioritize security above all else, and that's why we utilize cutting-edge encryption technologies to safeguard your personal and financial information. Our payment options are diverse and convenient, including credit and debit cards, electronic wallets such as PayPal and Skrill, and direct bank transfers. This makes transactions easy and secure, allowing you to focus on your gameplay without worrying about the safety of your data.