1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1347358779
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number, then verify the OTP sent to you. This process replaces the need for a password or email login. Once verified, you can easily access the app without additional login credentials.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection and wait for a strong signal. If you still experience issues, click 'send OTP' and wait again. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're unable to log in, try using the same active phone number. If the number has changed, submit your KYC (Know Your Customer) documents to our customer support via email to facilitate a smooth account transfer. This will enable us to update your account with the new details.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the existing app from your device. Then, download the latest version of the app and install it. This should allow you to log in and access the updated app without any further problems.
Q1: What is the minimum withdrawal amount in the 1ace?
The app allows users to withdraw a minimum of Rs. 100, which is higher than other available options. Withdrawals are only possible for the money earned through gaming activities, not the bonus rewards. The earnings from bonuses cannot be withdrawn as cash.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted through this app. This includes saving your Aadhaar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait time of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn. The bonus funds themselves, however, are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section to see if your withdrawal request is failing. If it is, don't worry, as the funds will be added to your wallet account within 24 hours. If it doesn't, you can seek assistance from their care centre for further help.
To enhance your gaming journey, we offer a range of deposit and withdrawal methods, including credit/debit cards, e-wallets, and bank transfers, ensuring fast and hassle-free transactions. Our dedicated customer support team is available 24/7, ready to assist with any questions or concerns, guaranteeing a seamless and enjoyable experience from start to finish. Join 1ace today and immerse yourself in a world of thrilling games, generous bonuses, and unparalleled convenience. Your next big win is just a click away!
In addition to our impressive game offerings, we take immense pride in providing exceptional customer service. Our dedicated support team is available 24 hours a day, 7 days a week to assist you with any questions or issues you may encounter. Whether you need help with a particular game, require technical assistance, or simply want to know more about our latest promotions, our team is always ready to lend a helping hand. What sets us apart is our commitment to providing a personalized and attentive experience for each and every customer. Our support team is comprised of gaming enthusiasts who are passionate about delivering the best possible service. They are knowledgeable, friendly, and always willing to go the extra mile to ensure your satisfaction. By joining our community, you'll not only gain access to a vast library of games, but also become part of a vibrant and welcoming community of fellow gamers. Our forums are filled with enthusiastic players who share tips, strategies, and experiences, creating a collaborative and supportive environment that fosters growth and improvement. As a member of our community, you'll also be eligible for exclusive bonuses, promotions, and rewards that will elevate your gaming experience to new heights. From special discounts to exclusive tournaments, we're constantly innovating and creating new ways to reward our loyal customers. So why wait? Join 1ace today and take your gaming journey to new levels with our fantastic bonuses, promotions, and community of fellow gamers.