1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5599436945
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Once verified, this will securely log you in without the need for a password or email. This convenient method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and strong. If you don't receive an OTP, wait for the allotted time to pass and try clicking "send OTP" again. If the issue persists, you can reach out to the app's support system using live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active number. If the number has changed, send your updated KYC details to the customer support system via email to facilitate the account transfer. This will help complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to easily log in and start playing the app. Once updated, you should be able to access the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawal is only possible for earnings from gaming, not bonus amounts. This means you can withdraw the money you've earned through gaming activities, but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your KYC details through this app, which includes saving your Aadhar card, UPI, and bank details. This is a required step to ensure a smooth and secure experience. Your cooperation is greatly appreciated in this matter.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically take 30 minutes to 3 hours to complete a process. However, occasional payment delays may require waiting up to 24 hours. This delay can occur despite the app's overall efficiency.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To verify your withdrawal request, go to settings and check your transaction history. If it's failing, don't worry, the funds will be transferred to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
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