1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2155310200
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to you to complete the login process. This method replaces the need for a password or email login, allowing for easy access to the app.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, check your internet connection and wait for a strong signal. If you still don't receive the OTP after a reasonable time, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log into your account, try using the same active number. If your number has changed, please send your updated KYC details to the customer support team via email to facilitate account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app and then reinstall it. This should allow you to log in and access the updated features.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, not including bonus amounts. You cannot withdraw bonus funds, which can only be used for gaming purposes.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay is an exception to the usual quick process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus can be withdrawn. The bonus itself, however, remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If the request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
Beyond our extensive library of games, 1ace is committed to providing exceptional customer service, available 24/7, 365 days a year. We recognize the importance of timely and effective support, ensuring that any questions or concerns are addressed promptly and efficiently. Our dedicated team is always available to assist with any issues or queries, providing personalized solutions to meet individual needs. In addition to our comprehensive customer support, we offer a range of secure deposit and withdrawal methods, making transactions smooth and hassle-free. These include credit cards, electronic wallets, and cryptocurrency options, providing users with a convenient and reliable way to manage their accounts. Whether you're looking to deposit funds, withdraw winnings, or simply need assistance with a technical issue, our secure and user-friendly payment systems ensure that all transactions are processed quickly and accurately. With 1ace, you can rest assured that your financial information is protected and your gaming experience is seamless.
At 1ace, security and convenience are our top priorities. We offer support for a wide range of deposit and withdrawal methods, including major credit cards, electronic wallets, and cryptocurrencies, ensuring fast and secure transactions. Our user-friendly interface allows for easy navigation, making it simple for customers to access and manage their accounts. Our dedicated customer support team is available 24 hours a day, 7 days a week, to assist with any questions or issues that may arise. Whether you need help with a transaction, have a question about a specific feature, or require assistance with a technical issue, our team is always available to provide timely and effective support. We understand the importance of security and have implemented robust measures to protect your personal and financial information. Our system is designed to be highly secure, with multiple layers of protection to prevent unauthorized access and ensure the integrity of your data. In addition to our commitment to security and customer support, we also strive to provide a convenient and user-friendly experience. Our platform is designed to be intuitive and easy to use, with clear and concise instructions and a simple navigation process. We also offer a variety of tools and resources to help you manage your account and make informed decisions about your financial transactions. At 1ace, we are dedicated to providing a secure, convenient, and user-friendly experience for all of our customers. We are committed to building trust and confidence with every interaction, and we strive to exceed your expectations with every transaction.